Privacy Policy

Effective date: [Insert date]

Elevate Salon Partners (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use and safeguard your personal information when you use our website elevatesalonpartners.co.uk (the “Site”) or interact with us in any way.

1. Information we collect

We may collect and process the following types of information about you:

a. Information you provide directly

• When you create an account, place an order, subscribe to our newsletter, contact us or complete a form on the Site.
• This may include your name, email address, billing and shipping address, telephone number, payment information and order details.

b. Automatically collected information

• Technical data such as your IP address, browser type, operating system, device type, referral URLs and usage data.
• Information collected through cookies and similar technologies (see “Cookies” below).

c. Information from third parties

• Payment processors (e.g., Stripe, PayPal) may share transaction details required to complete your order.
• Analytics or advertising partners may provide aggregated, anonymised data to help us understand user behaviour.

2. How we use your information

We use personal information to:

• Process and fulfil your orders and provide customer support.
• Send order updates, delivery notifications and account information.
• Communicate marketing offers, news or product updates (only if you have opted in).
• Improve our website, services and customer experience.
• Comply with legal and regulatory requirements.

We will never sell or rent your personal data to third parties.

3. Legal basis for processing

We process your data only where one or more of the following applies:

• You have given consent (e.g., subscribing to newsletters).
• Processing is necessary for performing a contract with you (e.g., fulfilling an order).
• Processing is required to comply with a legal obligation.
• Processing is necessary for our legitimate business interests (e.g., preventing fraud, analysing performance).

4. How we share your data

We may share limited personal data with:

• Service providers who help us operate our business (e.g., hosting, payment, courier and analytics providers).
• Delivery partners to send you your orders.
• Professional advisers such as accountants, auditors or legal counsel where necessary.
• Authorities or regulators where required by law.

All such partners are required to keep your data secure and process it only for the purpose of providing their service.

5. Data storage and retention

Your personal data is stored securely in the UK and/or European Economic Area. We will retain your data only as long as necessary for the purposes for which it was collected or as required by law.
When no longer needed, data is deleted or anonymised.

6. Cookies

Our Site uses cookies and similar technologies to:

• Enable website functionality (e.g., shopping cart, checkout).
• Analyse site traffic and usage through tools such as Google Analytics.
• Personalise your experience and remember your preferences.
• Support marketing and remarketing campaigns.

You can control cookie settings through your browser or opt out of non-essential cookies using our cookie banner. For more details.

7. Your rights

Under the UK GDPR and Data Protection Act 2018, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Ask us to correct inaccurate or incomplete data.
• Erasure: Request deletion of your data where legally permitted (“right to be forgotten”).
• Restriction: Ask us to limit processing of your data in certain situations.
• Data portability: Request transfer of your data to another controller.
• Objection: Object to processing where we rely on legitimate interests or direct marketing.
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at info@elevatesalonpartners.co.uk. We may require proof of identity before acting on your request.

8. Marketing communications

We may send you marketing emails only if you have opted in. You can unsubscribe at any time using the link in our emails or by contacting us directly.

9. Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration.
However, please note that no internet transmission is completely secure, so we cannot guarantee absolute security.

10. Third-party links

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal data.

11. Children

Our services are not intended for individuals under 16 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the “Effective date” shown at the top.

13. Contact us

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your data, please contact:

Elevate Salon Partners
Email: info@elevatesalonpartners.co.uk

Telephone: 07484226989

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk if you believe your data has been handled unlawfully.