Terms And Conditions

Effective date: 20/10/25
These terms apply to your purchase of products from the website elevatesalonpartners.co.uk (the “Site”), operated by Elevate Salon Partners (“we”, “us”, “our”). By placing an order via the Site you accept these Terms & Conditions in full.

1. Interpretation

1. “Consumer” means an individual acting for purposes outside their trade, business or profession.

2. “Goods” means the products offered for sale via the Site.

3. “Order” means your acceptance of our offer to purchase the Goods subject to these terms.

4. “Website” means elevatesalonpartners.co.uk.

2. Our contract with you

1. When you place an Order via the Website we will send you an acknowledgement via email (the “Order Confirmation”). This is not an acceptance of your Order.

2. Our acceptance of your Order takes place when we send you an email that confirms we have dispatched the Goods (the “Dispatch Confirmation”). At that point a contract is formed between you and us.

3. If we are unable to accept your Order (for example because the Goods are out of stock or due to an error in the price), we will inform you via email and will not charge you.

4. We may require verification of your identity or payment method before accepting your Order.

3. Goods

1. The description of the Goods on the Website is for general guidance only. Colours, weights and dimensions may vary.

2. We warrant the Goods will at the time of delivery be of satisfactory quality, fit for the purpose for which they are supplied and comply with their description.

3. If you detect a defect, you must report it to us within a reasonable time and allow us to inspect it.

4. Price and payment

1. The price of the Goods (and any applicable delivery or shipping charge) will be as quoted on the Website at the time you submit your Order. Prices may change, but changes will not affect Orders for which we have already issued an Order Confirmation.

2. Prices include VAT where applicable.

3. Payment must be made in full at the time you place your Order. We accept payment by the methods displayed on the Website.

5. Delivery

1. We will deliver the Goods to the delivery address you specify in your Order.

2. Delivery times are estimates only and commence from the Dispatch Confirmation date (not the date of Order). We are not liable for delays outside our control.

3. If you do not take delivery of the Goods within three months of the Dispatch Confirmation date we may treat the contract as cancelled and seek reimbursement for our costs in returning or storing the Goods.

6. Returns, refunds and cancellations

1. Your rights to return, refund or cancel are as set out in our separate Returns & Refunds Policy.

2. For Consumers: you may have statutory rights under the Consumer Contracts Regulations to cancel within 14 days of receipt of the Goods (unless the Goods are exempt).

3. We reserve the right to refuse returns if the Goods are not returned in accordance with our Returns & Refunds Policy.

7. Risk and title

1. Risk of damage to or loss of the Goods passes to you when we deliver the Goods (or if you fail to take delivery when we make them available to you).

2. Ownership (title) of the Goods passes to you only when we have received payment in full.

8. Limitation of liability

1. Subject to applicable law, our total liability to you for all losses arising under or in connection with the contract (whether in contract, tort (including negligence), statutory duty or otherwise) shall not exceed the price paid for the Goods.

2. Nothing in these terms shall limit or exclude our liability for:

   • death or personal injury caused by our negligence;

   • fraud or fraudulent misrepresentation;

   • any other liability which cannot be excluded or limited under applicable law.

9. Intellectual property

1. All intellectual property rights in the Website and the content (including images, logos, text) are owned by or licensed to us.

2. You may view, download or print extracts from the Website for your personal non-commercial use only. Any other use requires our prior written permission.

10. Privacy and data protection

We will process your personal data in accordance with our Privacy Policy. By placing an Order you agree to our use of your personal data as described therein.

11. Events outside our control

We will not be in breach of the contract or liable for delay or failure to perform any of our obligations where such delay or failure is due to events beyond our reasonable control (a “Force Majeure” event).

12. Entire agreement

1. These terms and any document expressly referred to (including the Returns & Refunds Policy and Privacy Policy) constitute the entire agreement between you and us.

2. You acknowledge you have not relied on any statement, representation, promise or understanding not set out in these terms.

3. If any provision of these terms is held to be invalid or unenforceable, the remainder shall remain in full force and effect.

13. Other important terms

1. We may assign or transfer our rights or obligations under these terms to another organisation.

2. You may only transfer your rights or obligations under these terms with our prior written consent.

3. No failure or delay by us in exercising any right or remedy under these terms shall operate as a waiver of such right or remedy.

4. Each right or remedy under these terms is without prejudice to any other right or remedy we have under law or equity.

14. Governing law and jurisdiction

These terms are governed by English law. Subject to your statutory rights, the courts of England or Wales will have non-exclusive jurisdiction.

15. Contact details

For questions about these Terms & Conditions, please contact:

• Email: info@jtpromotions.co.uk

• Telephone: 07484226989

• Address: Elevate Salon Partners, Unit 3, Weights Lane Business Park, 21 Weights Lane, B97 6RG